Frequently Asked Questions

Your visit will include a thorough evaluation, discussion of your concerns, and a personalized treatment plan. We prioritize clear communication so you leave knowing exactly what to expect next.

Insurance Plans We Accept

We accept the following insurance plans:
• Aetna
• BCBS
• Cigna
• Humana
• Imagine 360
• Medicare , Railroad Medicare and most Medicare Advantage plans
• Multiplans
• Nexcaliber
• UHC

Please note: Insurance coverage and referral requirements vary by plan. Some insurance plans may require patients to obtain a referral from their primary care provider before receiving services. We recommend contacting your insurance company or primary care provider before your appointment to confirm your benefits, coverage, and any referral or authorization requirements. We ask that when making an appointment with our office that you have your insurance information ready so that we can get eligibility and benefits prior to your appointment.

If you notice changes in size, shape, color, or symptoms like bleeding or itching, it’s important to have it evaluated. When in doubt, it’s always best to have it checked.

Yes. We specialize in managing chronic skin conditions and offer advanced treatment options, including biologic therapies and long-term care plans.

We frequently see patients with treatment-resistant conditions. Our approach is thoughtful and stepwise, focusing on finding the right solution for you. It is helpful if you bring pictures and or lists of anything applied to your skin.

While we are not a walk-in clinic, we understand that some concerns simply can't wait. When possible, we are happy to accommodate same-day needs based on urgency and availability. If we are unable to safely work you into our schedule, we encourage you to contact your primary care provider or seek care at an urgent care clinic or emergency department when appropriate.

We'll always do our best to help guide you to the right care.

Please bring your ID, insurance card, current medications & skin care regime, and any relevant medical records or previous biopsy results.

Yes. Many procedures, including biopsies and lesion treatments, can be performed conveniently during your visit.

Yes. We provide comprehensive monitoring and guidance throughout your treatment to ensure safety and optimal results.

Absolutely. We are experienced in treating a diverse range of skin types and tailor treatments accordingly.

For a complete and accurate skin exam, we do ask that you change into a gown so all areas of the skin can be properly evaluated. However, your comfort is always respected. You may keep undergarments on, and we can work around any areas you prefer not to have examined. We aim to be thorough while also making sure you feel at ease throughout the visit.

Yes. Your exam is always your choice. If there are areas you prefer not to have examined, just let us know. We may recommend evaluating certain areas if there is a medical concern, but we will always explain why and respect your preferences.

If you’re unable to connect with us, please leave a message or utilize your patient portal. We make every effort to ensure all results are communicated and addressed promptly.

Please allow 24-48 hours for a response.